You can log in to your account following the account page. You will need to enter your email and password. In case you have forgotten your password, you can check the "forgot password" box and you will receive an email within minutes allowing you to set a new password.

You can pay on our eshop by credit card (Visa, Mastercard, American express and ApplePay) with the secure system Stripe and Paypal Checkout.

You will receive a confirmation email at the email address you provided when you placed your order.

Yes, the total weight of the order is calculated and we offer you shipping solutions accordingly.

Yes, if you contact us before your order is prepared at boutique@appartementtemoin.com we will make the changes.

Yes, we can arrange an appointment for you to collect your order from our workshop in Antony (92, France). Contact us at boutique@appartementtemoin.com or when you place your order at the "Delivery" stage you will be given the free "Collect" option.

If you are in Paris or its suburbs, when you check out you can select local delivery or pick-up in our workshop in Antony (92) - France

If at checkout you cannot choose a delivery method, please contact us by email at boutique@appartementtemoin.com and we will offer you a quote for delivery with our trusted service providers, specialised in the transport of heavy items.

See our delivery conditions

We invite you to consult your mailbox, all the information is in the confirmation email you received from boutique@appartementtemoin.com or you can connect to your customer area.

All orders are prepared in our workshop in Antony (92, France). Orders are prepared within 72 hours (depending on the volume of the items ordered and the care taken with the packaging and protection). In the event that the delivery time is extended, we will contact you via the email you provided when you placed your order. For more information, please visit our Delivery page.

Our objects are unique and non-replaceable, which is why we have chosen specialized transporters for our shipments. We protect our shipments with the best care.

At Appartement Témoin, we select antiques but also post-war vintage items. We specify on our product descriptions the category and the period. We also propose more recent and contemporary pieces "to collect".

"Nothing is lost, nothing is created, everything is transformed!" The term upcycling refers to the action of reusing materials or products that we no longer have a use in order to revalue them.

Our items are sold as is. Some of them are old, have traces of use, scratches and defects due to their age. We pay attention to their good state of conservation and to their good functioning. We endeavour to indicate precisely their condition in the description of the items. Before confirming your purchase, we are at your disposal to provide you with any additional information upon request by email at boutique@appartementtemoin.com.

Yes, we pay particular attention to the restoration of our objects. For example, the dishes of Appartement Témoin are checked and cleaned. Lightings are checked and brought up to French norms. We take care of our objects so that you can use them directly and install them in your home.

You have 7 days to contact us by email at boutique@appartementtemoin.com to organise the return of your order. The costs associated with this return are the responsibility of the buyer.
The buyer is responsible for the packaging of the returned products. We take great care to ensure that the products arrive in the best condition.